Terms of service

Terms of Service

Last updated: 13 September 2026

OVERVIEW

This website is operated by Oriental Mountain. Throughout the site, the terms "we", "us" and "our" refer to Oriental Mountain. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these terms will result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service, or any part of it, at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the service.

PRODUCTS

Products are subject to return or exchange only in accordance with our Refund Policy. We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any colour will be accurate. Natural materials such as crystal, stone, pearl and wood vary in colour, grain and texture, and such variations are not defects.

BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by the email or billing address provided at the time the order was made.

USER COMMENTS AND SUBMISSIONS

If you send us any submissions, you agree that we may, at any time, edit, copy, publish and distribute them in any medium. We are not obliged to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges and availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.

PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe our intellectual property rights, to submit false information, to upload malicious code, to collect personal information of others, or to interfere with the security features of the site.

DISCLAIMER OF WARRANTIES

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered to you are provided "as is" and "as available" without any representation, warranty or condition of any kind.

LIMITATION OF LIABILITY

In no case shall Oriental Mountain, our directors, officers, employees or suppliers be liable for any injury, loss, claim or any direct, indirect, incidental, punitive or consequential damages of any kind arising from your use of the service or any products purchased using the service.

INDEMNIFICATION

You agree to indemnify and hold harmless Oriental Mountain and our affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our services.

GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these terms by posting updates on our website. Your continued use of the website after any changes constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to orientalmountainhk@gmail.com.